Last Updated: June 2026
Thank you for shopping with LOT.
We are committed to getting your order to you as quickly and efficiently as possible. Please review the information below regarding our shipping process.
Order Processing
All orders are processed within 1–3 business days after being placed. Orders are not processed, shipped, or delivered on weekends or holidays.
During product launches, restocks, sales, or periods of high order volume, processing times may be slightly longer.
Shipping Times
Estimated delivery times after your order has been processed:
- United States: 3–7 business days
- International: 7–21 business days
Shipping times are estimates and may vary depending on carrier delays, customs processing, weather conditions, or other circumstances outside of our control.
Order Tracking
Once your order has shipped, you will receive a confirmation email containing tracking information. Please allow up to 48 hours for tracking updates to appear.
Pre-Orders
Items marked as Pre-Order will have a production and shipping timeline listed on the product page. If your order contains both in-stock and pre-order items, your order may be held and shipped together once all items are available.
Incorrect Addresses
Customers are responsible for providing accurate shipping information at checkout. LOT is not responsible for orders shipped to incorrectly entered addresses.
Lost or Stolen Packages
LOT is not responsible for lost, stolen, or delayed packages once they have been handed over to the shipping carrier. If an issue occurs, please contact the shipping carrier directly using your tracking information.
International Orders
International customers are responsible for any customs duties, taxes, import fees, or other charges required by their country. These fees are not included in the purchase price or shipping cost.
Contact
For any questions regarding your order, please contact:
Email: lotfifteen01@gmail.com
We appreciate your support and thank you for being a part of LOT.